1. Meeting the customer's satisfaction and
2. Leading towards the continual improvements.
The documents and the records those are essentially required to meet the responsibilities of standard are as follows :
ISO Clause No. : 4.2.3, Purpose : Documented procedures shall, The Documents : Control of Documents. define the controls needed for the documents and records required by the QMS.
ISO Clause No. : 4.2.4, Purpose : Established documented, The Documents : Control of Records. Procedures for the identification, storage, retrieval, protection, retention time and disposition of quality records.
ISO Clause No. : 8.2.2, Purpose : Documented procedure for, The Documents : Internal Quality Audit. Planning and conducting quality audits and for reporting results and maintaining records.
ISO Clause No. : 8.3, Purpose : Documented procedures shall, The Documents : Control of Non-conforming Products. Define the controls and related responsibilities and authorities for
dealing with non-conforming products.
ISO Clause No. : 8.5.2, Purpose : Documented procedures shall, The Documents : Corrective Action. Define requirements for corrective actions appropriate to the effects of nonconformities encountered.
ISO Clause No. : 8.5.3, Purpose : Documented procedures shall, The Documents : Preventive Action. Define requirements for preventive action appropriate to the effects of the potential problems.
Related Links :
01. Do You Know About QCFI?
02. QCFI and its Contribution to Quality Circle Movement In INDIA
03. Dr. K. Ishikawa : Founder of Quality Circle
04. History of Early 1950's
05. Services Offered By QCFI
06. Tips to Deal With Interruptions
07. Tips to give Good Feedback
08. Benefits of ISO 9001 : 2000 Quality Management System
09. Debatable Points Related to ISO 9001 : 2000 Quality Management System
10. Re-Defined : Quality
11. Job Titles in Quality Field
12. Four Absolutes of Quality Management
13. Crosby's 14 steps to quality improvement
14. Tips to Create Your Own Luck
15. Cost of Poor Quality
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