Friday, March 02, 2007

Tips to give Good Feedback

01. Do it often
Virtually no one thinks they get enough feedback and that's because virtually no one gives enough.

02. Don't be shy
Give feedback as close to the event it refers to as possible. This way what happened is fresh in everybody's mind and it will be easier to learn from it.

03. Give it some meaning
Always provide the context before you give feedback. For example : "I wanted to talk to you about the report that you wrote yesterday."

04. Be specific
Talk about what went well and what could have gone better for the individual or the team.

05. Describe actual behaviors where possible
Avoid the infamous "feedback sandwich" (good-bad-good) - it comes across as disingenuous and dilutes the impact of good feedback.

06. Give a wider context
Describe the impact it had and on whom. This gives an idea of how important it is.

07. Be generous with positive feedback
With positive feedback describe what it tells you about the individual. There aren't many greater motivators than being told you are a wonderful person.

08. Allow people the chance to respond.
If they would like time to reflect, let them, and agree to talk about it again at a future date. Don't force people to talk about it though.

09. Remain objective
Don't let your personal prejudices get the better of you. Remember you are giving feedback for the other person's benefit and not to vent your own spleen.

10. Build an action plan
With critical feedback make sure there is an agreed way to progress. Find the right time and place.

Related Links :

01. Do You Know About QCFI?
02. QCFI and its Contribution to Quality Circle Movement In INDIA
03. Dr. K. Ishikawa : Founder of Quality Circle
04. History of Early 1950's
05. Services Offered By QCFI
06. Tips to Deal With Interruptions

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