Showing posts with label Tips. Show all posts
Showing posts with label Tips. Show all posts

Thursday, May 24, 2007

Useful tips for an AUDITOR.

01. Be aware that auditing is not a policing action.
02. Overall awareness of the objectives of the department / section helps in auditing.
03. It helps to stay focused.
04. Give suggestions only if agreed in advance.
05. Avoid highlighting technicalities.
06. Be friendly and establish rapport.
07. Develop empathy.
08. Avoid unfavorable judgment or criticism.
09. Adopt positive approach.
10. Be tactful.
11. Have perseverance.
12. Be time-conscious.

Related Links :

01. Do You Know About QCFI?
02. QCFI and its Contribution to Quality Circle Movement In INDIA
03. Dr. K. Ishikawa : Founder of Quality Circle
04. History of Early 1950's
05. Services Offered By QCFI
06. Tips to Deal With Interruptions
07. Tips to give Good Feedback
08. Benefits of ISO 9001 : 2000 Quality Management System
09. Debatable Points Related to ISO 9001 : 2000 Quality Management System
10. Re-Defined : Quality
11. Job Titles in Quality Field
12. Four Absolutes of Quality Management
13. Crosby's 14 steps to quality improvement
14. Tips to Create Your Own Luck
15. Cost of Poor Quality
16. ISO 9001 : 2000 - List of Records
17. Quality Tips for Winning in Interview
18. Quality Maintenance
19. Overall Equipment Efficiency
20. Quality Terms Related to ISO 9001 : 2000 Quality Management System
21. What are the AUDIT OBJECTIVES?
22. What is AUDIT PLAN?
23. What is AUDIT TEAM?
24. What are the Responsibilities of LEAD AUDITOR?
25. What are the Responsibilities of AUDITOR?
26. What are the Lead Auditor's Activities in ISO 9001 : 2000 Quality Management System?
27. What are the Auditor's Activities in ISO 9001 : 2000 Quailty Management System?
28. What is Role of Auditee in ISO 9001 : 2000 Audit?
29. What are the Desirable Characteristics of the Documentation in ISO 9001 : 2000 Quailty Management System?
30. What are the Working Documents in ISO 9001 : 2000 Quality Management System?
31. What is the Purpose of an OPENING MEETING in ISO 9001 : 2000 Quality Management System?
32. What is the Glamour behind COLLECTING EVIDENCE?
33. How Become the Top : Think Differently
34. What are the AUDIT OBSERVATIONS ?
35. What it mean by the CLOSING MEETING with AUDITEE ?
36. What are AUDIT DOCUMENTS ?
37. What is the CORRECTIVE ACTION FOLLOW-UP ?
38. What are the DESIRABLE ATTRIBUTES of an AUDITOR ?
39. What are the DESIRABLE ABILITIES of an AUDITOR ?
40. Types of Questions to be asked in ISO 9001:2000 Quality Management System
41. What are MINOR and MAJOR NONCONFORMITIES?
42. Examples of NONCONFORMITIES
43. What are the CONTENTS of NONCOMPLIANCE REPORT?


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Friday, March 02, 2007

Tips to give Good Feedback

01. Do it often
Virtually no one thinks they get enough feedback and that's because virtually no one gives enough.

02. Don't be shy
Give feedback as close to the event it refers to as possible. This way what happened is fresh in everybody's mind and it will be easier to learn from it.

03. Give it some meaning
Always provide the context before you give feedback. For example : "I wanted to talk to you about the report that you wrote yesterday."

04. Be specific
Talk about what went well and what could have gone better for the individual or the team.

05. Describe actual behaviors where possible
Avoid the infamous "feedback sandwich" (good-bad-good) - it comes across as disingenuous and dilutes the impact of good feedback.

06. Give a wider context
Describe the impact it had and on whom. This gives an idea of how important it is.

07. Be generous with positive feedback
With positive feedback describe what it tells you about the individual. There aren't many greater motivators than being told you are a wonderful person.

08. Allow people the chance to respond.
If they would like time to reflect, let them, and agree to talk about it again at a future date. Don't force people to talk about it though.

09. Remain objective
Don't let your personal prejudices get the better of you. Remember you are giving feedback for the other person's benefit and not to vent your own spleen.

10. Build an action plan
With critical feedback make sure there is an agreed way to progress. Find the right time and place.

Related Links :

01. Do You Know About QCFI?
02. QCFI and its Contribution to Quality Circle Movement In INDIA
03. Dr. K. Ishikawa : Founder of Quality Circle
04. History of Early 1950's
05. Services Offered By QCFI
06. Tips to Deal With Interruptions


Blogarama - The Blog Directory EatonWeb Blog Directory British Blog Directory. Automotive Blogs - Blog Catalog Blog Directory

Tips to Deal With Interruptions

01. Ask what they want
How we treat the interruption not only affects how our time is spent now but the likelihood that we will be interrupted later.

02. Relish the right interruptions
They can be a source of great insight, creativity and strengthen working relationships - or they can simply wake us up.

03. Recognize what's in it for you
Does it make you feel good, helpful or supportive when people come to ask for your advice or approval? If so, you have a choice: you can get acknowledgment of your positive qualities from another source, or you can happy with all the interruptions.

04. Coach People
When someone asks you for help, coach them to solve the problem themselves rather than taking on the task. It will save you time later.

05. Change your default setting
If you always say yes immediately, leave a pause before you agree. Use those moments to ask yourself the right questions to decide whether it is in your own best interests to agree to the request.

06. Stick to the process
When you delegate put a clear reporting and checking process in place and keep to it. Otherwise you may end up fielding endless requests for guidance and reassurance.

07. Keep it brief
Once the immediate problem is solved, close the discussion quickly.

08. Be a role model
Think carefully about how and when you interrupt others. If you aren't being a great role model then don't be surprised if others follow your poor example.

09. Schedule a discussion
For those who persist, explain the impact on your time. Then fix a specific time in the week or day to discuss all their issues.

10. Say no
Get used to saying "no" or at least "not now" every once in a while. The interrupters may then seek out someone who is a softer touch.


Related Links :

01. Do You Know About QCFI?
02. QCFI and its Contribution to Quality Circle Movement In INDIA
03. Dr. K. Ishikawa : Founder of Quality Circle
04. History of Early 1950's
05. Services Offered By QCFI


Blogarama - The Blog Directory EatonWeb Blog Directory British Blog Directory. Automotive Blogs - Blog Catalog Blog Directory