From the early 1950’s, Japanese learnt from the seed courses of Dr. E. Deming’s on statistical methods for quality control and Dr. J. Juran’s courses on Quality Management. With zeal for learning and self-sufficiency, they vigorously promoted quality education by local experts across their country. It began with massive education of engineers, and then top and middle managers, supervisory levels . Under their system of organizing work, it became logical to extend training on quality to the ‘Gemba-cho’, the ‘leading hand’ of the workers in a section. Dr. Kaoru Ishikawa and his associates realized the immense potential of front line employees. It is not only the best way to help people to develop their own potential but also from the organization point of view for contribution through training, development and motivation for quality control and improvement. The training featured intra departmental groups of about 10 workers seated around a table and hence the name 'QC Circle'. this thought revolution has been of immense benefit to Japan as a country, to the Japanese organizations that adopted it and to the most of the ASEAN countries who have been pursuing it. Problem solving was no more the exclusive purview of supervisors and managers (with workers only to do as told) but the people who are performing the tasks at work place are trained and empowered to solve work related problems and recommend solutions. Persons becoming members of Quality Circles realize and develop their potential, individually and in groups, acquiring new skills and competencies. Such competencies will only help to improve their performance and capabilities for their own betterment.
Related Links :
01. Do You Know About QCFI?
02. QCFI and its Contribution to Quality Circle Movement In INDIA
03. Dr. K. Ishikawa : Founder of Quality Circle
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