Sunday, April 29, 2007

What is AUDIT TEAM?

Whether an audit is carried out by a team or an individual, a lead auditor should be placed in overall charge.

Depending upon the circumstances, the audit team may include experts with specialized background, auditor trainees or observers who are acceptable to the client, auditee and lead auditor.

Auditors should be free from bias and influences which could affect objectivity.

All persons and organizations involved with an audit should respect and support the independence and integrity of the auditors.


Related Links :

01. Do You Know About QCFI?
02. QCFI and its Contribution to Quality Circle Movement In INDIA
03. Dr. K. Ishikawa : Founder of Quality Circle
04. History of Early 1950's
05. Services Offered By QCFI
06. Tips to Deal With Interruptions
07. Tips to give Good Feedback
08. Benefits of ISO 9001 : 2000 Quality Management System
09. Debatable Points Related to ISO 9001 : 2000 Quality Management System
10. Re-Defined : Quality
11. Job Titles in Quality Field
12. Four Absolutes of Quality Management
13. Crosby's 14 steps to quality improvement
14. Tips to Create Your Own Luck
15. Cost of Poor Quality
16. ISO 9001 : 2000 - List of Records
17. Quality Tips for Winning in Interview
18. Quality Maintenance
19. Overall Equipment Efficiency
20. Quality Terms Related to ISO 9001 : 2000 Quality Management System
21. What are the AUDIT OBJECTIVES?
22. What is AUDIT PLAN?


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What is AUDIT PLAN?

It is the lead auditor’s responsibility to prepare the audit plan. The plan should include :

1. The Audit Objectives and Scope.

2. Identification of the individuals having significant direct responsibilities regarding the objectives and scope.

3. Identification of reference documents (such as the applicable quality system standard and the auditee’s quality manual)

4. Identification of audit team members.

5. The language of the audit

6. The date and place where the audit is to be conducted.

7. Identification of the organizational units to be audited.

8. The expected time and duration for each major audit activity.

9. The schedule of meetings to be held with auditee management.

10. Confidentiality requirements.

11. Audit report distribution and the expected date of issue.


Related Links :

01. Do You Know About QCFI?
02. QCFI and its Contribution to Quality Circle Movement In INDIA
03. Dr. K. Ishikawa : Founder of Quality Circle
04. History of Early 1950's
05. Services Offered By QCFI
06. Tips to Deal With Interruptions
07. Tips to give Good Feedback
08. Benefits of ISO 9001 : 2000 Quality Management System
09. Debatable Points Related to ISO 9001 : 2000 Quality Management System
10. Re-Defined : Quality
11. Job Titles in Quality Field
12. Four Absolutes of Quality Management
13. Crosby's 14 steps to quality improvement
14. Tips to Create Your Own Luck
15. Cost of Poor Quality
16. ISO 9001 : 2000 - List of Records
17. Quality Tips for Winning in Interview
18. Quality Maintenance
19. Overall Equipment Efficiency
20. Quality Terms Related to ISO 9001 : 2000 Quality Management System
21. What are the AUDIT OBJECTIVES?


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What are the AUDIT OBJECTIVES?

1. To determine the conformity or nonconformity of the quality system elements with specified requirements.

2. To determine the effectiveness of the implemented quality system in meeting specified quality objectives.

3. To provide the auditee with an opportunity to improve the quality system.

4. To meet regulatory requirements.


5. To permit the listing of the audited organization’s quality system in a register.

Related Links :

01. Do You Know About QCFI?
02. QCFI and its Contribution to Quality Circle Movement In INDIA
03. Dr. K. Ishikawa : Founder of Quality Circle
04. History of Early 1950's
05. Services Offered By QCFI
06. Tips to Deal With Interruptions
07. Tips to give Good Feedback
08. Benefits of ISO 9001 : 2000 Quality Management System
09. Debatable Points Related to ISO 9001 : 2000 Quality Management System
10. Re-Defined : Quality
11. Job Titles in Quality Field
12. Four Absolutes of Quality Management
13. Crosby's 14 steps to quality improvement
14. Tips to Create Your Own Luck
15. Cost of Poor Quality
16. ISO 9001 : 2000 - List of Records
17. Quality Tips for Winning in Interview
18. Quality Maintenance
19. Overall Equipment Efficiency
20. Quality Terms Related to ISO 9001 : 2000 Quality Management System


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Saturday, April 28, 2007

Quality Terms Related to ISO 9001 : 2000 Quality Management System

01. Quality Management System:
Management System to direct and control an organization with regard to quality.

02. Management System:
System to establish policy and objectives and to achieve those objectives

03. System:
Set of interrelated or interacting elements.

04. Quality:
Degree to which a set of inherent characteristics fulfills requirements.

05. Characteristics:
Note 1: A characteristic can be inherent of assigned
Note 2: A characteristic can be qualitative or quantitative
Note 3: There are various classes of characteristic, such as the following:

# physical (e.g. mechanical, electrical, chemical or biological characteristics)
# sensory (e.g. related to smell, touch, taste, sight, hearing)
# behavioural (e.g. courtesy, honesty, veracity)
# temporal (e.g. punctuality, reliability, availability)
# ergonomic (e.g. physiological characteristic, or related to human safety)
# functional (e.g. maximum speed of an aircraft)

06. Quality Characteristic:
Inherent characteristic of a product, process or system related to a requirement.

Note 1: Inherent means existing in something, especially as a permanent characteristic.
Note 2: A characteristic assigned to a product, process or system (e.g. the price of a product, the owner of a product) is not a quality characteristic of that product, process or system.

07. Audit:
Systematic, independent and documented process for obtaining audit evidence and evaluating it objectively to determine the extent to which audit criteria are fulfilled.

Note: Internal audits, sometimes called First Party Audits, are conducted by, or on behalf of the organization itself for internal purposes and can form the basis for an organization’s self-declaration of conformity.

08. External Audit:
Include what are generally termed “Second-party Audits” or “Third-party Audits”.

09. Second-party Audits:
Audits are conducted by parties having an interest in the organization, such as customers, or by other persons on their behalf.

10. Third-party Audits:
Audits are conducted by external independent organizations. Such organizations provide certification or registration of conformity with requirements such as those of ISO 9001 and ISO 14001:1996.

11. Combined Audit:
When quality and environmental management systems are audited together, this is termed as a “Combined Audit”.

12. Joint Audit:
When two or more auditing organizations cooperate to audit a single auditee jointly, this is termed as a “Joint Audit”

13. Audit Programme:
Set of one or more audits planned for a specific time frame and directed towards a specific purpose.

14. Audit Criteria:
Set of policies, procedures or requirements used as a reference.

15. Audit Evidence:
Records, statements of fact or other information which are relevant to the audit criteria and verifiable.

Note: Audit evidence can be qualitative or quantitative.

16. Audit Findings:
Results of the evaluation for the collected audit evidence against audit criteria.

Note: Audit findings can indicate either conformity or nonconformity or nonconformity with audit criteria, or opportunities for improvement.

17. Audit Conclusion:
Outcome of an audit provided by the audit team after consideration of the audit objectives and all audit findings.

18. Audit Client:
Organization or person requesting an audit.

19. Auditee:
Organization being audited.

20. Auditor:
Person with the competence to conduct an audit

21. Audit Team:
One or more auditors conducting an audit.

Note 1: One auditor in the audit team is generally appointed as audit team leader.
Note 2: The audit team can include auditors-in-training and where required, technical experts.
Note 3: Observers can accompany the audit team but do not act as part of it.

22. Technical Expert:
(Audit) Person who provides specific knowledge of or expertise on the subject to be audited.

Note 1: Specific knowledge or expertise includes knowledge of or expertise on the organization, process or activity to be audited, as well as language or cultural guidance.
Note 2: A technical expert does not act as an auditor in the audit team.

23. Competence:
Demonstrated ability to apply knowledge and skills.


Related Links :

01. Do You Know About QCFI?
02. QCFI and its Contribution to Quality Circle Movement In INDIA
03. Dr. K. Ishikawa : Founder of Quality Circle
04. History of Early 1950's
05. Services Offered By QCFI
06. Tips to Deal With Interruptions
07. Tips to give Good Feedback
08. Benefits of ISO 9001 : 2000 Quality Management System
09. Debatable Points Related to ISO 9001 : 2000 Quality Management System
10. Re-Defined : Quality
11. Job Titles in Quality Field
12. Four Absolutes of Quality Management
13. Crosby's 14 steps to quality improvement
14. Tips to Create Your Own Luck
15. Cost of Poor Quality
16. ISO 9001 : 2000 - List of Records
17. Quality Tips for Winning in Interview
18. Quality Maintenance
19. Overall Equipment Efficiency


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Overall Equipment Efficiency

OVERALL EQUIPMENT EFFICIENCY is a product of the availability, the performance rate, and the quality products rate.

In other words, it is a measure of the contribution of the current equipment to the added-value generation time, based on the overall consideration of the time/speed performance and non-defective ratio of the equipment.

Availability = (Loading hours – Downtime) + Loading hours

Performance rate = Net utilization rate X Speed utilization rate

where,

Net utilization rate means continuance, and minor stoppage losses are to be calculated.

= Output X Actual cycle time + (Loading hours – Downtime)
Speed utilization rate indicates speed difference
= Standard cycle time + Actual cycle time

Quality products rate = No. of quality products + Input volume

where,

No. of quality products = Input volume – (Start-up defect volume + No. of process defects + No. of rework causes)

Overall Equipment Efficiency = Availability X Performance rate X Quality products rate


Hye guyes, is it hard to calculate the OEE....Hit your comments....


Related Links :

01. Do You Know About QCFI?
02. QCFI and its Contribution to Quality Circle Movement In INDIA
03. Dr. K. Ishikawa : Founder of Quality Circle
04. History of Early 1950's
05. Services Offered By QCFI
06. Tips to Deal With Interruptions
07. Tips to give Good Feedback
08. Benefits of ISO 9001 : 2000 Quality Management System
09. Debatable Points Related to ISO 9001 : 2000 Quality Management System
10. Re-Defined : Quality
11. Job Titles in Quality Field
12. Four Absolutes of Quality Management
13. Crosby's 14 steps to quality improvement
14. Tips to Create Your Own Luck
15. Cost of Poor Quality
16. ISO 9001 : 2000 - List of Records
17. Quality Tips for Winning in Interview
18. Quality Maintenance


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Quality Maintenance

If quality is crucially influenced by the state of equipment, it will be necessary to take preventive steps to “find conditions for defect-free equipment or processing; to control the trend of such conditions, changes; and to eliminate the possibility of defect occurrence in advance.” The method of maintaining equipment to take such preventive steps is QUALITY MAINTENANCE.

It can also be defined as :

· Setting conditions for zero failures;
· Preventing quality defects by maintaining conditions within standard value ranges;
· Inspecting and measuring the conditions in time series; and
· Predicting the possibility of quality defect occurrence by reviewing changes in measured values; and based on these,

.Taking countermeasures in advance.


Related Links :

01. Do You Know About QCFI?
02. QCFI and its Contribution to Quality Circle Movement In INDIA
03. Dr. K. Ishikawa : Founder of Quality Circle
04. History of Early 1950's
05. Services Offered By QCFI
06. Tips to Deal With Interruptions
07. Tips to give Good Feedback
08. Benefits of ISO 9001 : 2000 Quality Management System
09. Debatable Points Related to ISO 9001 : 2000 Quality Management System
10. Re-Defined : Quality
11. Job Titles in Quality Field
12. Four Absolutes of Quality Management
13. Crosby's 14 steps to quality improvement
14. Tips to Create Your Own Luck
15. Cost of Poor Quality
16. ISO 9001 : 2000 - List of Records
17. Quality Tips for Winning in Interview


Blogarama - The Blog Directory EatonWeb Blog Directory British Blog Directory. Automotive Blogs - Blog Catalog Blog Directory

Tuesday, April 03, 2007

Quality Tips for Winning in Interview

01. Prepare Well :

- Gather company information.
- Prepare questions and responses.
- Prepare questions to ask.- Reach early.

02. Frequently Asked Questions (Categories) :

- About your present Job, Responsibilities and Key Result Areas.
- About reason for looking to change your Job.
- About your special contributions and achievements in your career.
- About you.
- About your attitudes.
- About your attitudes to problems.
- About your approach to the Boss.
- About your career.
- About your Education.
- About former employment.
- About the interviewing company.
- About salary expectations.
- About your personal life.- About self-evaluation.

03. Answering the Questions :

- Be upbeat and positive. Never be negative.
- Rehearse your answers and time them. Never talk for more than 2 minutes straight.
- Don’t try to memorize answers word for word. Jot down and review a few key words for each answer.
- Find out what an employer wants most in his or her ideal candidate, and then show them how you can meet those expectations.
- Be honest … never lie.
- Listen to questions carefully to comprehend. If you have not understood a question, politely request for a repeat.
- Speak each word clearly and loud enough to hear.
- Answer immediately without wasting time.
- If you are complimented for your answers, remember to thank the interviewer.
- If your answer or opinions are rejected by the interviewer, remember to say sorry.- If you want to disagree with the interviewer, do it politely after expressing regret or asking for pardon.

04. Carry with you for interview :

- Three copies of your resume
- Educational data including original and copies of degrees, diplomas and certificates; evidence of professional development such as conferences and training courses attended.
- Job history with appointment letters, experience letters, appreciation letters etc. mentioning details of employers, positions held and major successes.
- Evidence of your achievements, volunteer experience, community work etc.
- Evidence of reports, publications, honors and awards.- Present Salary details and proof.

05. Dress Code-Men :

Wear a full sleeve, white or light colored shirt. Select pure silk tie that blends in color and pattern with the rest of your suit. Shoes should be black or brown leather, well polished and in good condition. Socks should be in good condition with proper elastic. Generally look for colors such as dark blue, black, grey, brown or beige. A simple, plain analogue watch is acceptable. Remove all other jewelry except for your very personal items such as your wedding ring. Wear black or brown belt on your trouser. Use after shave lotion and/or deodorants.

06. Dress Code-Women :

Silk sari is preferable to cotton, unless weather does not permit you to wear anything heavier than cotton. Keep your jewelry down to minimum. Plain earrings and necklace and your wedding or engagement rings are acceptable. Footwear should be leather, preferably in black or brown. Makeup should be light to give you a professional look.

07. Entry, Seating and Exit :

- Switch off your mobile phone before entering the room for interview.
- Knock at the door and then enter even if your name is called out.
- Greet the interviewer as soon as you enter, the lady first and the gentlemen thereafter.
- Sit down only after you are asked to.
- Remember to say Thank You before being seated.
- Avoid pulling a chair. Instead, lift it if necessary and always enter from the right side of the chair.
- Sit without crossing the chair and straight.
- Look at the interviewers instead of looking down.
- Keep whatever paper & material you carry on your lap, and not on the table.
- Bend little forward while answering questions.
- While answering a questioner, remember to look at the other interviewers also.
- Avoid fidgeting like touching mustache, scratching nose or arranging hair.
- Avoid carrying anything like a key bunch or a pen in your hands.
- At the end of the interview, get up and move out only after thanking the interviewers.- While moving out, step back first, then turn and walk away.

08. Possible reasons of rejection :

- Attitude Problems
- Appearance
- Lack of research
- Not having questions to ask
- Not readily knowing the answers to interviewers questions
- Too much humility
- Not relating skills to the employer’s needs.
- Handling salary issues too soon.
- Lack of career direction- Just checking out market value.

09. Salary Negotiation :

- Never discuss salary until you have a job offer.
- Don’t forget the value of benefits and perks when negotiating a salary.
- Market your competencies.
- Be willing to walk away.
- Don’t say no to an offer right away.- Request for proposed offer in writing.

10. Factors for Evaluating Multiple Job Offers :

- Advancement opportunities
- Amount of travel
- Benefits
- Level of autonomy
- Level of responsibility
- Location
- Market value of skills / experience that you will get from the job
- Opportunities to learn and grow in job / company
- Organizational culture
- Prestige of Job or Organization
- Quality of higher management
- Salary
- Stability of Industry
- Stability of Organization
- Support for continuing education or advanced degree.- Training and development opportunities


Related Links :

01. Do You Know About QCFI?
02. QCFI and its Contribution to Quality Circle Movement In INDIA
03. Dr. K. Ishikawa : Founder of Quality Circle
04. History of Early 1950's
05. Services Offered By QCFI
06. Tips to Deal With Interruptions
07. Tips to give Good Feedback
08. Benefits of ISO 9001 : 2000 Quality Management System
09. Debatable Points Related to ISO 9001 : 2000 Quality Management System
10. Re-Defined : Quality
11. Job Titles in Quality Field
12. Four Absolutes of Quality Management
13. Crosby's 14 steps to quality improvement
14. Tips to Create Your Own Luck
15. Cost of Poor Quality
16. ISO 9001 : 2000 - List of Records


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