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Monday, May 21, 2007

What is the CORRECTIVE ACTION FOLLOW-UP ?

The auditee is responsible for determining and initiating corrective action needed to correct a nonconformity or to correct the cause of nonconformity.

The auditor is only responsible for identifying the nonconformity.

Corrective action and subsequent follow-up audits should be completed within a time period agreed to by the client and the auditee in consultation with the auditing organization.

Note: The auditing organization should keep the client informed of the status of corrective action activities and follow-up audits. After verification of corrective action implementation, the auditing organization may prepare a follow-up report and distribute it in a manner similar to the original audit report.

Related Links :

01. Do You Know About QCFI?
02. QCFI and its Contribution to Quality Circle Movement In INDIA
03. Dr. K. Ishikawa : Founder of Quality Circle
04. History of Early 1950's
05. Services Offered By QCFI
06. Tips to Deal With Interruptions
07. Tips to give Good Feedback
08. Benefits of ISO 9001 : 2000 Quality Management System
09. Debatable Points Related to ISO 9001 : 2000 Quality Management System
10. Re-Defined : Quality
11. Job Titles in Quality Field
12. Four Absolutes of Quality Management
13. Crosby's 14 steps to quality improvement
14. Tips to Create Your Own Luck
15. Cost of Poor Quality
16. ISO 9001 : 2000 - List of Records
17. Quality Tips for Winning in Interview
18. Quality Maintenance
19. Overall Equipment Efficiency
20. Quality Terms Related to ISO 9001 : 2000 Quality Management System
21. What are the AUDIT OBJECTIVES?
22. What is AUDIT PLAN?
23. What is AUDIT TEAM?
24. What are the Responsibilities of LEAD AUDITOR?
25. What are the Responsibilities of AUDITOR?
26. What are the Lead Auditor's Activities in ISO 9001 : 2000 Quality Management System?
27. What are the Auditor's Activities in ISO 9001 : 2000 Quailty Management System?
28. What is Role of Auditee in ISO 9001 : 2000 Audit?
29. What are the Desirable Characteristics of the Documentation in ISO 9001 : 2000 Quailty Management System?
30. What are the Working Documents in ISO 9001 : 2000 Quality Management System?
31. What is the Purpose of an OPENING MEETING in ISO 9001 : 2000 Quality Management System?
32. What is the Glamour behind COLLECTING EVIDENCE?
33. How Become the Top : Think Differently
34. What are the AUDIT OBSERVATIONS ?
35. What it mean by the CLOSING MEETING with AUDITEE ?
36. What are AUDIT DOCUMENTS ?

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What are AUDIT DOCUMENTS ?

01. Audit Report Preparation :

The audit report is prepared under the direction of the lead auditor, who is responsible for its accuracy and completeness.

02. Report Content :

The audit report should faithfully reflect both the tone and content of the audit. It should be dated and signed by the lead auditor. It should contain the following items, as applicable :

A) The Scope and Objectives of the audit;

B) Details of the audit plan, the identification of audit team members and auditee's representatives, audit dates, and identification of the specific organization audited.

C) Identification of the reference documents against which the audit was conducted (Quality System Standard, Auditee's Quality Manual, etc.)

D) Observations of nonconformities.

E) Audit team's judgment of the extent of the auditee's compliance with the applicable quality system standard and related documentation.

F) The system's ability to achieve defined quality objectives.

G) The audit report distribution list.

A function-wise and clause-wise summary of noncompliances may be presented in the form of a NC Matrix.

Any communication made between the time of the closing meeting and the issue of the report should be by the lead auditor.

03. Report Distribution :

The audit report should be sent to the client by the lead auditor. It is the client's responsibility to provide the auditee's senior management with a copy of the audit report. Any additional distribution should be determined in consultation with the auditee. Audit reports containing confidential or proprietary information shall be suitably safeguarded by the auditing organization and the client.

The audit report should be issued as soon as possible. If it cannot be issued within an agreed time period, the reason for delay should be given to both the client and the auditee and a revised issue date established.

The audit is completed upon submission of the audit report to the client.

04. Record Retention :

Audit documents should be retained by agreement between the client, the auditing organization and the auditee, and in accordance with any regulatory requirements.

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What it mean by the CLOSING MEETING with AUDITEE ?

At the end of the audit, prior to preparing the audit report, the audit team should hold a meeting with the auditee's senior management and those responsible for the functions concerned. The main purpose of this meeting is to present audit observations to the senior management in such a manner so as to ensure that they clearly understand the results of the audit.

The lead auditor should present observations, taking into account their perceived significance.

The lead auditor should present the audit team's conclusions regarding the quality system's effectiveness in ensuring that quality objectives will be met.

Records of the closing meeting should be kept.

If requested, the auditor may also make recommendations to the auditee for improvements to the quality system. Recommendations are not binding on the auditee. It is up to the auditee to determine the extent, the way and means of actions to improve the quality system.

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What are the AUDIT OBSERVATIONS ?

All audit observations should be documented. After all activities have been audited, the audit team should review all of their observations to determine which are to be reported as nonconformities. The audit team should then ensure that these are documented in a clear, concise manner and are supported by evidence. Nonconformities should be identified in terms of the specific requirements of the standard or other related documents against which the audit has been conducted. Observations should be reviewed by the lead auditor with the responsible auditee manager. All observations of nonconformities should be acknowledged by the auditee management.

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How Become the Top : Think Differently

01. Redefine your work :

Research shows that activities we label as 'work' are naturally less pleasurable than 'play'. Confuse the work / life boundaries - there is little difference between a challenging meeting and an argument over dinner.

02. Seek happiness :

Wait for the interesting projects to come to you and they won't. If the CEO'S new initiative gets your adrenaline pumping, work out how you can contribute, and volunteer. Put yourself in the fast lane if that's what you want.

03. Find the purpose :

How are you improving people's lives? From the product and the customers, through to the team you are leading and developing, relish the impact you have.

04. Stretch yourself :

Pleasure alone does not make us happy - we also need challenge. For this reason, we're three times more likely to find happiness at work. Set yourself an ambitious goal that will push you to new levels.

05. Build the people around you :

Delegate in a way that builds your stagg's skills. They'll love you for it and you'll be admired by others - and spend more time on what you enjoy.

06. Praise people :

It's infectious, and will raise the mood of everyone around you.

07. Appreciate the good things :

Give as much attention to strengths, achievements and qualities as you do to problems, challenges and mistakes.

08. Think back :

"Experience is a good teacher but she sends mighty bills", said US writer Minna Antrim. Write down all the things you achieved at work last year, however small. Then reflect on what you learnt from things that didn't go so well.

09. Stick to your focus :

Decide in what area you want to achieve, and plan how you are going to make it happen, with clear timings. Then get going.

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Friday, May 11, 2007

What is the Glamour behind COLLECTING EVIDENCE?

EVIDENCE should be collected through interviews, examination of documents, and observation of activities and conditions in the areas of concern. Clues suggesting nonconformities should be noted if they seem significant, even though not covered by check-lists, and should be investigated. Information gathered through interviews should be tested by acquiring the same information from other independent sources, such as PHYSICAL OBSERVATION, MEASUREMENTS and RECORDS.

During the audit, the lead auditor may make changes to the auditor's work assignments, and to the audit plan with the client's approval and the auditee's agreement. If this is necessary to ensure the optimal achievement of the audit objectives.

If the audit objectives appear to become unattainable, the lead auditor should report the reasons to the client and the auditee.

See a SAMPLE CHECK-LIST for compliance audit of purchasing process (Clause 7.4)

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What is the Purpose of an OPENING MEETING in ISO 9001 : 2000 Quality Management System?

The purpose of an OPENING MEETING :

01. Introduce the me the members of the Audit Team to the auditee's Senior Management.

02. Review the SCOPE and the OBJECTIVES of the audit.

03. Provide a short summary of the METHODS and PROCEDURES to be used to conduct the audit.

04. Establish the official communication links between the AUDIT TEAM and the AUDITEE.

05. Confirm that the resources and facilities needed by the audit team are available.

06. Confirm the TIME and DATE for the CLOSING MEETING and any interim meeting of the audit team and the auditte's Senior Management.

07. Clarify any unclear details of the AUDIT PLAN.

Related Links :

01. Do You Know About QCFI?
02. QCFI and its Contribution to Quality Circle Movement In INDIA
03. Dr. K. Ishikawa : Founder of Quality Circle
04. History of Early 1950's
05. Services Offered By QCFI
06. Tips to Deal With Interruptions
07. Tips to give Good Feedback
08. Benefits of ISO 9001 : 2000 Quality Management System
09. Debatable Points Related to ISO 9001 : 2000 Quality Management System
10. Re-Defined : Quality
11. Job Titles in Quality Field
12. Four Absolutes of Quality Management
13. Crosby's 14 steps to quality improvement
14. Tips to Create Your Own Luck
15. Cost of Poor Quality
16. ISO 9001 : 2000 - List of Records
17. Quality Tips for Winning in Interview
18. Quality Maintenance
19. Overall Equipment Efficiency
20. Quality Terms Related to ISO 9001 : 2000 Quality Management System
21. What are the AUDIT OBJECTIVES?
22. What is AUDIT PLAN?
23. What is AUDIT TEAM?
24. What are the Responsibilities of LEAD AUDITOR?
25. What are the Responsibilities of AUDITOR?
26. What are the Lead Auditor's Activities in ISO 9001 : 2000 Quality Management System?
27. What are the Auditor's Activities in ISO 9001 : 2000 Quailty Management System?
28. What is Role of Auditee in ISO 9001 : 2000 Audit?
29. What are the Desirable Characteristics of the Documentation in ISO 9001 : 2000 Quailty Management System?
30. What are the Working Documents in ISO 9001 : 2000 Quality Management System?

EatonWeb Blog Directory