Quality Tale - News on Technology: Quality Assurance

Showing posts with label Quality Assurance. Show all posts

Wednesday, October 03, 2007

Experience Proves What You Are?

Guys,

There are so many issues in the Manufacturing Industry, from material receiving stage to final product delivery stage. In between this work so many people withing the organization doing their work with great efforts and wide responsibility. As we people dealt with engineering, the main function came into existence which is nothing but QUALITY ASSURANCE / QUALITY CONTROL person. Every time he should alert for incoming. process and outgoing quality of that particular product. During their they came across so many quality terms which they use regularly and learnt in colleges. But what happened when 14 years experienced person interviewed with small, tinny and funny question (which are most important and frequently used in the industry)? Yes, I have got this type of experience just 2 days back. I went PUNE for an interview. There is a post for TPM COORDINATOR. I reached at beautiful reception, one person came to me he kept one paper and told me Mr. XXXX is now outside the factory, till he reach here you should solve this paper and he left that place. For a moment I could not understand what is going on. As soon as I read this paper, I just dream for heart attack. I never sense anything at that time because of nuisance questions. Just take a look of it...

What is tolerance?
What is least count?
How many "mm" in One Inch?
What do you mean by "Quality of Product"?
Define the term "Productivity" in wide angle?
How an engineer resolve "Technical Problem"?
What do you mean by "Mean, Mode, Median"?
What is the formula to find out "Area of Circle"?
What is the weight of "1 Liter Water in Kgs"?
How the electricity generated?

How 14 yrs experience person feels at this stage? I am angry with the management and anathemise them for this type of stupid questions (inside my heart only). But, after sometime I realize that, what I have done in past 14 yrs. are all wasted. I must know the meanings and answers of routine words. I just pull out my mind from a big tension and thought silengthly on this issue. Being a Quality person, my mind works better on all these question. I wrote all these question briefly and feel tensionless.

It is truth that EXPERIENCE PROVES WHAT YOU ARE?

So, my dear QUALITY concerned friends please do not go with over confidence for interviewing yourself. Prepare yourself very well with all possible quality terms....next coming post/vacancy would be yours !!! Best Luck for your future !!!

Regards

Aniruddha

Tuesday, July 17, 2007

Angle of QUALITY CONTROL and QUALITY ASSURANCE

It is a common belief that QUALITY ASSURANCE replaces QUALITY CONTROL. In fact, it does not. If we look again at the definition of QUALITY MANAGEMENT it becomes apparent that it uses both QUALITY CONTROL and QUALITY ASSURANCE and in fact some quality QUALITY CONTROL and QUALITY ASSURANCE actions are interrelated.

QUALITY CONTROL (ISO 9000:2000) is defined as :

"part of quality management focused on fulfilling quality requirements"

It involves operational techniques and activities that are aimed both at monitoring processes and eliminating the causes of unsatisfactory performance at all the stages of a quality loop in order to achieve economic effectiveness.

QUALITY CONTROL is of a REACTIVE NATURE.

Techniques such as inspections, monitoring of product characteristics, process monitoring etc. are being used to assess the performance, often using statistical techniques. Should to fall below requirements, corrective actions are implemented to eliminate the causes.

QUALITY ASSURANCE on the contrary is PREVENTIVE in NATURE.

It is a system designed to control the activities at all stages from sales, design, purchasing and production to delivery and service in order to prevent quality problems and ensure that quality will be implemented in the product.

QUALITY ASSURANCE happens upstream of processes , whereas QUALITY CONTROL happens downstream.

Effective quality management however requires a system that will involve both QUALITY ASSURANCE as well as QUALITY CONTROL. It is human to err, and all systems involving the human factor can not be solely based on prevention, and need verification activities and corrective mechanisms. It is human to err, but it is quite unwise to repeat the error.

EatonWeb Blog Directory

Automotive Blogs - Blog Catalog Blog Directory

Monday, July 16, 2007

QUALITY ASSURANCE : In Detail

Having established the concept of QUALITY we must know "What is meant by QUALITY ASSURANCE?"

It is not as simple as it may sound. It certainly does not mean that it may be taken for granted that the requirements for quality will be met. As long as human factor is involved in any process, the output cannot be a 100% predictable. It is human to err, and we must face it. Therefore QUALITY ASSURANCE may only be perceived as the way to provide reasonable confidence that the requirements will be met.

Careful planning of the processes and providing the evidence that the processes are systematically carried out as per established plans can only attain such confidence. Attaining confidence will also require some sort of verification that what is being done conforms to the plans, and that the plans continue to be suitable for meeting the requirements. Such verifications may, on occasions, lead to the conclusion that the plans have to be updated or changed. This fundamental concept is based on the so-called "DEMING WHEEL".

ISO 9001:2000 defines QUALITY ASSURANCE as:

"part of quality management focused on providing confidence that quality requirements will be fulfilled"

This definition does not refer to the customer's confidence only. It is quite clear that there is an INTERNAL and EXTERNAL purpose for QUALITY ASSURANCE.

The INTERNAL ASPECT : QUALITY ASSURANCE within an organization gives confidence to the management. It is the confidence that we are understanding the requirements of our customers at all times and that we have the established capability to meet these requirements at the lowest possible cost, thus continuously making a profit.

The EXTERNAL ASPECT : QUALITY ASSURANCE within an organization provides confidence to the customer.

Looking at the definition of QUALITY ASSURANCE it becomes apparent that the key issue is to define what our products are and to determine what the requirements for quality are.

EatonWeb Blog Directory

Pediatric Links - Must See

Pediatric Surgery
This blog describes various medical and surgical diseases in children.

Laparoscopic procedures
Laparoscopic surgery though require skill, it is less morbid, less painful, gives good cosmesis and avoids large scars.

Pediatric Cancer
It is an informative blog which describes various types of cancer in children, their clinical presentation,diagnosis and management written by a surgeon.

Atlas of Pediatric Diseases
It includes the exclusive pictures of various diseases in children. This is very useful site to remember the pathology in a glance. Especially for doctors as well as for persons who are interested in pediatric medicine and surgery. Disclaimer :The images in this blog are from real surgeries, and they might not be suitable for all readers.